About WallPrintJet, MAXWAVE's Wall Printer Supplier Brand

Customer Requests, Turned into Machine Changes

We start from what customers ask for, change the machine, and check that the problem is gone.

1. 

   Customer need

   Customers move the machine to a new wall every week.

   What we changed

   We moved the GP200 carriage onto rails and sliders instead of plastic wheels.

   What it solves

   It runs quietly and wears fewer parts.

2. 

   Customer need

   Customers rebuild the machine at every site.

   What we changed

   We laser-cut the vertical rails.

   What it solves

   The sections line up the same way every time.

3. 

   Customer need

   Customers print on walls that are not flat.

   What we changed

   We added two ultrasonic sensors.

   What it solves

   The printhead follows the wall surface.

4. 

   Customer need

   Customers sell floors as well as walls.

   What we changed

   The GP200B printhead turns between wall and floor.

   What it solves

   In about 2 minutes, without taking the rails apart.

5. 

   Customer need

   Customers found printhead care messy.

   What we changed

   We added an electric ink suction unit with a magnetic fit, and self-cleaning printheads on the UP200.

   What it solves

   Printhead care without the mess.

6. 

   Customer need

   Customers are new to the software.

   What we changed

   It now arrives installed and calibrated.

   What it solves

   The basic workflow takes about 10 minutes to learn.

Strict Sourcing Standards and Incoming Inspection

Stable printing starts with the parts that go into the machine, so every part is bought and checked to the same standards.

1. Bought to standard

   Original Epson printheads only, supplied with their certificates, never refurbished heads. Laser-cut steel rails and aluminium column profiles, servo motors and aviation-plug cables on every series.

2. Checked on arrival

   Every incoming batch is checked before it is stored:
   • Printheads for stable firing
   • Rail parts for straightness and paint finish
   • Motors for current, temperature rise and noise

3. Checked in assembly

   Staff check that mechanical parts sit parallel, screws are tightened to torque and the printhead bracket is in position.

4. Tested before packing

   Each machine runs a print accuracy test and a continuous print test.

• 
  Original Epson printhead
• 
  Control board
• 
  Servo motor
• 
  Aviation-plug cables
• 
  Steel guide rail
• 
  Electric ink suction unit
• 
  UV ink
• 
  Guide wheels

Consumables and spare parts come from the same chain as the machine, and you reorder by the series and printhead setup on your quotation, as listed on the ink and parts page.

A Workshop Divided into Areas

Each area of the workshop has one job, so every machine on an order is put together the same way.

• 
  Column areaAluminium column profiles are stocked and fitted.
• 
  Base framesMotors are fitted to the base frames.
• 
  Carriage benchesCarriage plates and drag chains are wired, and carriage units are assembled at workbenches.
• 
  Control boxesControl boxes are built and racked until they are fitted.

Two Checks Before the Crate Is Closed

The control software (BetterPrint) and the colour software (Ultraprint RIP, with ICC colour curves for the inks in your configuration) are installed and calibrated before shipping. Then every machine passes two checks.

Check 1Technician testA technician tests each machine before it is packed.

Check 2Row checkFinished column printers stand in rows while staff with record boards check them one by one.

Nothing Moves Inside the Crate

Parts are wrapped in film and fixed to wooden bases so they cannot move inside the crate. Machines go into wooden crates that are screwed shut, and the crates are put on pallets.

From the Factory Yard onto the Truck

Forklifts load the palletised crates onto trucks for dispatch from the factory. The illustrated assembly manual travels with the machine.

The Path a Warranty Case Takes

The warranty certificate is issued by MAXWAVE and signed by its CEO. Every claim goes through WallPrintJet, so you never need a contact inside the factory.

1. YouReport the fault to WallPrintJet with photos or video of the machine.
2. WallPrintJetTakes the case to our MAXWAVE factory team and handles it with them.
3. MAXWAVE factoryHonours the warranty certificate it issued for your machine.

Covered

The machine, for 2 years from purchase

Not covered

Ink and printhead connectors

Report within

31 days of finding a defect

Outside warranty

Engineers still guide the repair online